Shipping policy

At VeloraBags, we aim to deliver your order safely, efficiently, and transparently.

Order Processing Time

  1. Orders are typically processed within 1–3 business days
  2. Processing time excludes weekends and holidays
  3. During peak seasons or promotions, processing times may be extended

Shipping Timeframes

Estimated delivery times vary by location:

  1. Standard Shipping: 10–25 business days
  2. Express Shipping (if available): delivery time will be shown at checkout

Please note that shipping times are estimates and not guaranteed.

Shipping Fees

Shipping costs are calculated at checkout based on destination, shipping method, and order weight.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking details. Please allow time for tracking updates to appear.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Delivery Issues

VeloraBags is not responsible for:

  1. Delays caused by carriers or customs
  2. Incorrect addresses provided by customers
  3. Lost or stolen packages marked as delivered

Please contact us if you experience delivery issues, and we will do our best to assist.